Returns & Exchanges
We want you to be happy with your order and also make any returns easy! If you are not satisfied with your order please contact us within 30 days of your receipt of merchandise to authorize a return for refund or exchange. We will supply a return label for you to send the item back to us (label cost will be deducted from the refund) or you may use your own carrier of choice to ship back to us. In some cases we can issue a full refund without return. If you receive a damaged item, we can send you a replacement without returning the original item, or issue a full refund.
Please contact us via email at firstname.lastname@example.org in order to receive complete instructions on returning goods. Once we receive your return, please allow 3-5 days for processing.
Note on Promotional Free Shipping - all items ship with free shipping. There are instances where the original shipping cost incurred may be deducted from the refund on larger or bulk orders over $500. Please contact us if you have questions about deductions of promotional free shipping on large returns.